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Management/Leadership Training
Generations Apart

How to Motivate Employees from Different Generations

Intended audience:  New and tenured managers 

Participants will:

  • Explore the common characteristics of each working generation, and apply these characteristics to behaviors seen in the team
  • Practice methods of communicating that will enhance relationships with members of different generations
  • Investigate the potential impact of generational differences on employee/customer relationships
  • Identify areas where biases, stereotypes, or prejudices about other generations may affect a manager’s ability to manage and motivate
  • Identify the strengths of the different generations and develop an action plan for motivating team members according to those strengths
  • Develop strategies for reducing conflicts and challenges among team members of different generations


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